FAQ
Falmaran.com processes orders in Los Angeles, California from Monday to Friday. Falmaran.com processes orders within 48 hours of the order’s placement, or the next available working day. Orders placed from Friday to Sunday, or holiday will be processed the following business day. Falmaran.com ships all over the world via DHL Express. Falmaran.com cannot be accountable for carrier delays or delays caused by holidays, meteorological conditions, customs inspections and other circumstances that are irrelevant to Falmaran's control.
Once shipped, arrival time of packages may vary from country to country.
Delivery for shipments addressed to:
USA: approximately 3-5 working days.
European Union: approximately 5-7 working days.
Rest of the world: approximately 7-10 working days.
I placed my order, but have not received tracking information?
Once your order is packaged and a shipping label is printed, you will be sent an email update with the tracking information.
What shipping method do you use?
Do you ship internationally?
Can I cancel my order?
What is your return policy?
See Refund Policy
Do you restock your inventory?