When will my order arrive?

All orders are expected to be shipped within 2 to 4 weeks from the order date.  Due to the exclusivity of each drop, production times are longer. 

I placed my order, but have not received tracking information?

Once your order is packaged and a shipping label is printed, you will be sent an email update with the tracking information.

What shipping method do you use?

USPSUSA -  (3 to 5 business days from ship date)Canada - (10 to 15 business days from ship date)International - (10 to 18 days from ship date)DHL Express - International (3 to 10 days from ship date) 

Do you ship internationally?

Yes. However, it can take longer to be delivered.  Additional custom/import/taxes charges maybe assessed by the respective foreign country's local authorities.

Can I cancel my order?

Orders can be cancelled up until we ship

What is your return policy?

All sales are final.  No returns are available on any merchandise for sanitary reasons.

Do you restock your inventory?

Every piece is produced in limited runs with most selling our during pre-orders. Merchandise from previous drops is almost never restocked.  

How may I contact you?

nin@falmaran.com