When will my order arrive?

Falmaran.com processes orders in Los Angeles, California from Monday to Friday. Falmaran.com processes orders within 48 hours of the order’s placement, or the next available working day. Orders placed from Friday to Sunday, or holiday will be processed the following business day. Falmaran.com ships all over the world via DHL Express. Falmaran.com cannot be accountable for carrier delays or delays caused by holidays, meteorological conditions, customs inspections and other circumstances that are irrelevant to Falmaran's control.

Once shipped, arrival time of packages may vary from country to country.

Delivery for shipments addressed to:

USA: approximately 3-5 working days.
European Union: approximately 5-7 working days.
Rest of the world: approximately 7-10 working days.

I placed my order, but have not received tracking information?

Once your order is packaged and a shipping label is printed, you will be sent an email update with the tracking information. 

    What shipping method do you use?

    USA -  (3 to 5 business days from ship date)
    Canada - (7 to 10 business days from ship date)
    International - (7 to 10 days from ship date)
    DHL Express - International (3 to 10 days from ship date) 
    Pre-Orders ship in 2-6 Weeks

      Do you ship internationally?

      Yes. We ship worldwide.  Additional custom/import/taxes charges maybe assessed by the respective foreign country's local authorities.

      Can I cancel my order?

      All sales are final. Please refer to our Refund Policy

      What is your return policy?

      See Refund Policy

      Do you restock your inventory?

      Every piece is produced in limited runs with our drops consistently selling out during pre-orders. Merchandise from previous drops is rarely restocked.